Jobs and Internships

Job – Director of Finance and Operations

World Music/CRASHarts (WMCA), New England's leading presenter of international music and dance, seeks a full time Director of Finance and Operations.

World Music/CRASHarts is a nonprofit organization that presents an eclectic mix of global, folk, jazz, and indie music along with contemporary and world dance in a series of concerts, events, and educational programs in greater Boston. It strives to offer audiences an opportunity to share in many different artistic performances and seeks to foster an atmosphere of cultural discovery. A full time staff of seven promotes an average of 60 concerts per year along with the annual music festival, CRASHfest.

Reporting directly to the Executive Director (ED), the new Director of Finance and Operations position is a hands-on role that will define the process and implement the infrastructure and systems needed to support current programming and future growth. With a current annual budget of ~$2M and a staff of 7 full-time employees, the Director of Finance and Operations will continue to build and manage effective and streamlined systems to support finance, accounting, human resources (HR), information technology (IT), legal and physical infrastructure, as well supervise box office and production staff.  The Director of Finance and Operations will be a key member of the organization’s leadership team, involved in strategic planning and evaluation, and play a key role in the actualization of new initaitves. Position is full-time and offers competitive employee benefits.

Responsibilities:

Finance and Accounting

  • Develop and implement best practices and internal controls in financial management and reporting that ensures the financial health and stability of the organization
  • Assist ED with preparation and implementation of budgets, schedules, and strategic goals
  • In accordance with ‘Generally Accepted Accounting Principals,’ perform general ledger accountant duties, including month-end closing activities and reconciliations as well as analysis of account payables and account receivables
  • Manage payroll
  • Prepare and file federal and state tax returns
  • Prepare and monitor short and long-term cash flow requirements
  • Prepare for and manage annual external audit with independent audit firm, including timely preparation of schedules and documentation and field work coordination
  • Prepare annual budget in collaboration with Executive Director
  • Prepare financial materials for grant proposals and grant reporting

Human Resources

  • Develop and implement best practices in human resources management and reporting
  • Manage staff relations and assist department heads with employee performance-improvement issues
  • Administer all employee benefits, including health, dental, disability, 403(b) and SIMPLE cafeteria plans
  • Keep current on federal and state employment laws, update and distribute personnel policies, consult with legal counsel as necessary to ensure compliance
  • Maintain job descriptions for all employees
  • Introduce and administer performance reviews for all employees

IT/Facilities/General Operations

  • Work with Executive Director and the Board on capital purchase decisions; maintain capital purchase schedules and reports
  • Oversee IT hardware, software, cyber security, and maintenance, including associated management of consultants/contractors, and provision of technical assistance to staff
  • Review  and approve contracts with outside vendors, including artist and venue contracts
  • Oversee and coordinate general administrative office operations and purchase of office supplies and equipment
  • Monitor insurance needs and policies, and prepare annual Workers Compensation Audit
  • Oversee office security systems

Management and Reporting Tasks

  • As a key member of the Leadership Team, contribute to the organization’s strategic goals, including leadership of ticketing and marketing data analytics to identify patterns and trends relevant to future programming and marketing strategies
  • Collaborate with ED and Director of Development in preparing materials for grant applications, funding organizations, individual donors, and prospective partners
  • Supervise Box Office and Production Staff 

Qualifications:

  • Bachelors degree in accounting, finance, or business administration
  • 5+ years of experience supervising and managing multiple direct reports in a collaborative environment, with ability to multi-task and prioritize
  • 3+ years of bookeeping with demonstrated excellence in managing finance, accounting, budgeting, control and reporting (preferably in a non-profit environment)
  • Broad and in-depth technical knowledge with information systems management
  • Excellent computer skills (Microsoft Office, QuickBooks, and general knowledge of CRM databases)
  • Data analytics skills
  • Background in live performance preferred, but not required
  • Experience with supervising box office and production staff

Characteristics:

  • In addition to a genuine curiosity about, and affinity for the mission and high artistic standards of WM/CA, the qualified candidate must be:
  • Self-motivated, a hands-on manager with integrity and desire to work in a dynamic and mission-driven environment
  • A persuasive communicator who leads by example and can work effectively and collaboratively with a diverse constituency
  • Able to foster teamwork through strong interpersonal skills in a in a fast-paced environment and deadline-driven situations
  • Exceptionally organized, with the ability to plan, set achievable goals and follow-through effectively
  • Sense of humor welcomed

Qualified candidates should send a resume and cover letter to info@worldmusic.org  

 

Job – Multimedia Graphic Designer

World Music/CRASHarts (WMCA), New England's leading presenter of international music and dance, seeks a full time Multimedia Graphic Designer.

World Music/CRASHarts is a nonprofit organization that presents an eclectic mix of global, folk, jazz, and indie music along with contemporary and world dance in a series of concerts, events, and educational programs in greater Boston. It strives to offer audiences an opportunity to share in many different artistic performances and seeks to foster an atmosphere of cultural discovery. A full time staff of seven promotes an average of 60 concerts per year along with the annual music festival, CRASHfest.

The Multimedia Graphic Designer will work closely with the Marketing and Development teams to develop and execute the overall visual strategy for WMCA. The Multimedia Graphic Designer should offer ideas and creative strategies that engage, attract, and promote the WMCA brand, programming, and nonprofit status. This position will help define and maintain WMCA style guidelines and visual identity. Leading candidates will have a sense of adventure, appreciation for the arts, and the ability to work well within a small organization. The Multimedia Graphic Designer will report to the Director of Marketing.

Responsibilities:
• Creative concept, layout, and design of print communications including postcards, posters, brochures, flyers, ads, programs, banners, invitations, fundraising appeals
• Create promotional videos to market individual concerts, season wide programming, festival, and multi-night programming
• Produce graphics and animations for social media and other digital platforms 
• Build email newsletters and email marketing campaigns
• Maintain archives of ads, photos, videos, etc.
• Manage relationships with print vendors including soliciting quotes, communicating print specs, and managing the print and proofing process
• Participate in brainstorming sessions and staff meetings 
• Perform other duties, as assigned

Qualifications:
• BFA in graphic design or related field, or a minimum of 2 years experience
• Demonstrable skills and talent in graphic design
• Expert use of industry-standard graphic design software programs including InDesign, Photoshop, Illustrator
• Working knowledge of film editing software
• Possess an excellent command of print and web process
• Working knowledge of HTML/Flash/CSS
• Strong working knowledge of social media platforms, blogging, podcasts
• Meticulous attention to detail, ability to manage multiple tasks simultaneously with often aggressive deadlines, highly organized
• Have a talent for visual storytelling
• Videography/photography skills a plus

Qualified candidates should send a resume, cover letter, and design samples by March 10, 2017 to:
Jennifer Fortin Jennifer@worldmusic.org     

Internships - Marketing

World Music/CRASHarts, New England's leading presenter of culturally diverse music and dance from all corners of the globe, seeks volunteers and street team participants.Volunteer your time and see concerts for free! Hours are flexible. You can sign up for as much or as little time as you can.

World Music/CRASHarts is currently seeking applicants for the temporary position of Marketing and Development Interns.

The Marketing Intern will work closely with the Marketing & Outreach Coordinator and Director of Marketing to implement many aspects of the marketing plan and publicity campaigns for an annual series of concerts. This intern position offers exposure to all areas of arts marketing - promotion, public relations and administration. Proven organizational abilities, writing and oral communication skills, creativity and computer literacy is essential. Leading candidates will have a sense of adventure, appreciation for the arts and the ability to work well within a small organization.

Responsibilities include: * Assist in the coordination of press and publicity direct mail campaigns * Maintain media support materials including photos, slides and CDs * Create program notes for concerts, dependent upon computer abilities * Supervise in-office volunteers * Conduct community outreach research, coordinate mailings and flyer distribution * Facilitate radio promotions and ticket giveaways * Other responsibilities as assigned • Note: This internship is flexible. Responsibilities can be custom-tailored to intern’s interests and skills. The successful candidate will have the following skills: * Highly organized, energetic and articulate with exceptional attention to detail * Excellent written and proof reading skills * An ability to manage multiple tasks simultaneously and work under pressure. Must be able to take initiative and being a problem-solver * Working knowledge of Windows and Word * A background in graphic design a plus.

Interested candidates should email: Jen Fortin, Marketing & Outreach Coordinator World Music 720 Massachusetts Avenue Cambridge, MA 02139 jennifer@worldmusic.org

Internship - Development 

This position of Development Intern offers exposure to all areas of working in a non-profit arts organization including development research and fundraising, event planning, marketing and administration. Proven organizational abilities, writing and oral communication skills, creativity and computer literacy are essential. Leading candidates will have attention to detail, appreciation for the arts and the ability to work well within a small, non-profit organization. Attendance at concerts is an added benefit for interns.

Responsibilities include: *Assist with coordination of donor cultivation and direct mail campaigns *Create and analyze social media campaigns for membership solicitations and post-concert feedback *Conduct prospect research and update donor profiles in database *Research and identify businesses for program ad solicitations *Assist with database input and creating mail lists *Facilitate ticket giveaways and premium tracking *Other responsibilities as assigned. The successful candidate will have the following skills: *Highly organized, energetic and articulate with exceptional attention to detail * Excellent written and proof reading skills *Good communication skills on the phone and writing for social media *An ability to manage multiple tasks simultaneously and work under pressure *Must be able work independently, show initiative and be a problem-solver *Working knowledge of Microsoft Excel and Word, interest in learning database programs. Note: This internship is flexible. Responsibilities can be custom-tailored to intern’s interests and skills.

Interested candidates should email: Cheryl Weber, Development Director World Music/CRASHarts 720 Massachusetts Avenue Cambridge, MA 02139 cheryl@worldmusic.org 

Internship - Box Office

We are seeking a person to help out in our Box Office, assist with phone traffic, receive phone orders, and help maintain our database. This person will also be asked to help with all of our concerts on an automated ticketing system, take ticket orders, help handle member seating assignments and member services throughout the season, and provide reports to management as needed.  Presence at concerts is encouraged & may be requested from time to time.

The overall responsibility of the Box Office Internship is to help ensure the effective and smooth running of a small but very busy box office. The successful candidate will have the following: * Good organizational skills and the ability to handle many tasks at once. Must be able to take initiative and be a problem-solver. * Pleasant, friendly manner and a sincere commitment to customer service * Prior Box Office/ Ticketing/ or Office Assistant experience is helpful * Familiarity and experience of live performances & of the arts are a plus * Working knowledge of Windows, MS Excel, MS Word * Other responsibilities as assigned  * Ability to be in the office up to 2 days a week during our Fall Season 

Interested candidates should email: Niladri Sinha, Box Office Manager World Music/CRASHarts 720 Massachusetts Avenue Cambridge, MA 02139 niladri@worldmusic.org 

Volunteers for World Music/CRASHarts

*are called into the office to help with stuffing envelopes for member mailings, outreach packets, and labeling postcards *receive hourly credit towards future shows

Street Team participants of World Music/CRASHarts

*spread the word about performances on campuses and throughout towns by distributing postcards and putting up posters *help spread the word virally through social networking sites such as Facebook, Twitter, Tumblr, etc. *receive hourly credit towards future shows